Comment by garethsprice

The headline says these workers "might be bad at their jobs," but considered in the context of Graeber's "Bullshit Jobs" thesis - that a huge chunk of white-collar work is pointless make-work for surplus labor - then in a hierarchy that rewards BS-fluency (which Littrell speculates), they are actually _good_ at their jobs.

The study measures analytic thinking as a proxy for performance, but that is only the right metric if the organization rewards individuals on the basis of their ability to make good decisions. Which anyone who has spent time in a corporate setting will know is often far from the route to success in such a setting, regardless of what the organization would say.

If your role has no concrete output and your organization rewards BS-fluency, you need a jargon that performs productivity without being too specific - so this argot isn't useless, it maintains a hierarchy that the BS-fluent can be promoted through. Not so much a rising tide but a blocked toilet backing up through the org chart. And BS-receptive workers are more satisfied with their jobs, because by their organization's actual values (versus whatever might be written in the mission statement), they're succeeding.

The BS-intolerant and analytically competent are less satisfied because they're the ones running into the blockers that the BS is covering for - or working through them only to discover that there's no tangible work to do under all the jargon.

The takeaway for me is: if you're interviewing somewhere and the hiring manager starts talking about "actualizing synergistic paradigms" instead of telling you concretely what the team shipped last quarter, it is likely one of those organizations. Places that can tell you plainly what they do are the places where your work will matter.