Comment by andrewflnr

7 hours ago

Regardless of the thorny question of whether it's Github's responsibility, it sure would be a good thing for them to do ASAP.

Here's the big reason GitHub should do it:

  It makes the product better

I know people love to talk money and costs and "value", but HN is a space for developers, not the business people. Our primary concern, as developers, is to make the product better. The business people need us to make the product better, keep the company growing, and beat out the competition. We need them to keep us from fixating on things that are useful but low priority and ensuring we keep having money. The contention between us is good, it keeps balance. It even ensures things keep getting better even if an effective monopoly forms as they still need us, the developers, to make the company continue growing (look at monopolies people aren't angry at and how they're different). And they need us more than we need them.

So I'd argue it's the responsibility of the developers, hired by GitHub, to create this feature because it makes the product better. Because that's the thing you've been hired for: to make the product better. Your concern isn't about the money, your concern is about the product. That's what you're hired for.

  • > Your concern isn't about the money, your concern is about the product. That's what you're hired for.

    According to whom? Certainly not the people did the hiring.

    I somewhat agree that developers should optimize for something other than pure monetary value, but it has nothing to do with the hiring relationship, just the moral duty to use what power you have to make the world better. In general, this can easily conflict with "what you're hired for."

    In this case I think showing suspicious (or even all) invisible Unicode in PRs is even a monetarily valuable feature, so the moral angle is mostly moot. And I would put the primary moral burden primarily on the product management either way, since they're the ones with the most power to affect the product, potentially either ordering the right thing to be done or stopping the devs when they try to do it on their own.

    •   > According to whom? Certainly not the people did the hiring.
      

      Actually yes, according to them. Maybe they'll say that you should also be concerned about the money but that just makes the business people redundant now doesn't it? So is it better if I clarify and say that the product is your primary concern?

      As a developer you have a de facto primary concern with the product. They hire you to... develop. They do not hire you to manage finances, they hire you to manage the product. Doing both is more the job of the engineering manager. But as a developer your expertize is in developing. I don't think this is a crazy viewpoint.

      You were hired for your technical skills, not your MBA.

        > In this case I think showing suspicious (or even all) invisible Unicode in PRs is even a monetarily valuable feature
      

      I agree. Though I also think this is true for many things that improve the product.

      Also note that I'm writing to my audience.

        >> but HN is a space for developers, not the business people.
      

      How I communicate with management is different, but I'm exhausted when talking to fellow developers and the first question being about monetary value. That's not the first question in our side of things. Our first question is "is this useful?" or "does this improve the product?" If the answer is "yes" then I am /okay/ talking about monetary value. If it's easy to implement and helps the product, just implement it. If it requires time and the utility is valuable then yes, it helps to formulate an argument about monetary value since management doesn't understand any other language, but between developers that is a rather crazy place to start out (unless the proposal is clearly extremely costly. But then say "I don't think you'd ever convince management" instead of "okay, but what is the 'value' of that feature?"). If I wanted to talk to business people I'd talk to the business people, not another developer...

      1 reply →

  • I'd say that this is also true from a money-and-costs-and-value perspective. Sure, all press is good press... but any number of stakeholders would agree that "we got some mindshare by proactively protecting against an emerging threat" is higher-ROI press than "Ars did a piece on how widespread this problem is, and we're mentioned in the context of our interface making the attack hard to detect."

    And when the incremental cost to build a feature is low in an age of agentic AI, there should be no barrier to a member of the technical staff (and hopefully they're not divided into devs/test/PM like in decades past) putting a prototype together for this.

    • I agree and think it's extra important when you have specialized products. Experts are more sensitive to the little things.

      Engineers and developers are especially sensitive. It's our job to find problems and fix them. I don't trust engineers that aren't a bit grumpy because it usually means they don't know what the problems are (just like when they don't dogfood). Though I'll also clarify that what distinguishes a grumpy engineer from your average redditer is that they have critiques rather than just complaints. Critique oriented is searching for solutions of problems, you can't just stop at problem identification.

        > And when the incremental cost to build a feature is low in an age of agentic AI
      

      I'm not sure that's even necessary. A very quick but still helpful patch would be to display invisible characters. Just like we often do with whitespace characters. The diff can be a bit noisier and it's the perfect place for this even if you purposefully use invisible characters in your programming environment.

      Though we're also talking about an organization that couldn't merge a PR for a year that fixed a one liner. A mistake that should never have gotten through review. Seriously, who uses a while loop counter checking for equality?!? I'm still convinced they left the "bug" because it made them money

  • At the end of the day it boils down to putting your users first.

    Making the product better generally stems from acting in their interest, honing the tool you offer to provide the best possible experience, and making business decisions that respect their dignity.

    Your comment talks a lot about product and I agree with it, I just mentioned this so we don't lose sight of the fact this is ultimately about people.

  • Tldr: Yeah it would make it better!

    • I hope I left the lead as the lead.

      But I also think we've had a culture shift that's hurting our field. Where engineers are arguing about if we should implement certain features based on the monetary value (which are all fictional anyways). But that's not our job. At best, it's the job of the engineering manager to convince the business people that it has not only utility value, but monetary.

It absolutely is. They are simply spreading malware. You can't claim to be a 'dumb pipe' when your whole reason for existence is to make something people deemed 'too complex' simple enough for others to use, then you have an immediate responsibility to not only reduce complexity but to also ensure safety. Dumbing stuff down comes with a duty of care.