Comment by abustamam

5 days ago

> You can't even find a phone #? How about calling and asking?

Wait what? How does he contact the website if he can't find contact info?

I don't disagree with your point BTW — not everyone needs a website. But at the same time, a business often needs to meet customers where they are. If they're OK with losing a small subset of customers because their business info is only on <insert platform here> and some people don't use said platform, then I don't see what's wrong with that. But if they're not OK with that, then they'll have a presence on more platforms which could include their own websites.

At the end of the day I don't really understand why anyone's arguing about any of this. If a business finds value in a website and it serves their business interests, they'll probably have one. If not, then they won't have one. No amount of philosophizing over democratizing the web will make my local café make a website.

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abustamam

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mlrtime  5 days ago

>Wait what? How does he contact the website if he can't find contact info?

The same way you find the website, you google it. I have never had a problem getting a phone number of a business that doesn't have a website. Am I living in bizarro world? Why does a small business need a website just to provide a phone #?

  • abustamam  4 days ago

    You are right that a small business does not need a website just to provide a phone number. But I think you are underestimating how many people truly do not want to make a phone call. Personally, if I see two businesses, one has no info but a phone number, and the other one has basic info even in their Google map profile, then I'm going with the one that doesn't make me pick up the phone.