Comment by jwr

3 days ago

I can recommend:

* Hetzner.de for servers (I've been using their physical servers for many years now, incredible performance per € spent)

* Fernand as your CRM, it's smooth and nice and so much better and faster than all the zendesks and freshdesks it's not even funny. (https://getfernand.com/)

* AISLER if you design electronics and need to make PCBs (https://aisler.net/)

Thanks, just a note that by "CRM" people typically think of Sales (Salesforce, Hubspot etc), not Support (zendesks and freshdesks).

  • Hmm… In my mind "CRM" is "Customer Relationship Management", and I use Fernand to manage relationships with my customers :-)

  • Ehm sorry but no. CRM stands for Customer Relationship Management so … a support ticket is, by definition, a customer relationship event.

    Salesforce spending millions to conflate “CRM” with “sales pipeline” was just marketing.

    Also, Zendesk calls itself a CRM. Freshdesk’s parent is literally named Freshworks CRM. Gartner and Forrester have always put support under the CRM umbrella.

I like that German company offers Blitz service. Tempted to order something from the UK.

AISLER are AMAZING at printing boards, but sadly are very very expensive for assembly.

Love them though.

Ok, so this shows how bad I am at marketing. I forgot to mention my own service, if you are building electronics: PartsBox, https://partsbox.com/ (insert facepalm emoji here)