Comment by mrguyorama

>I don't think the author would have acted this way toward someone who said "sorry, I know it's a burden, I know it's stressful to be at risk of losing these benefits, and I've told that to everyone I can repeatedly."

Have you seen how much public sector employees taking calls get paid to be abused all day?

If you want people with limitless wells of compassion, pay better. Public sector jobs generally get to scrape the bottom of the barrel and compete with the local grocery store.