Comment by mrguyorama

Karen is forced to respect the law. The law around benefits is absolutely full of this exact bullshit in the US, because of 50 years of people screeching about "Welfare queens" which was an invented thing.

It doesn't matter what Karen thinks or wants. It doesn't matter if Karen believes the disabled person or not. It doesn't matter if Karen is physically capable of complex thought or not. If Karen breaks the rules for you, you will end up losing your benefits anyway, possibly forced to pay them back, and Karen loses her job.

Public sector employment pays terribly. People don't really do it because they enjoy it.

There is literal law all over that says "This information can't be in an email for privacy reasons". It's not policy, it's law.

Stop harassing low level bureaucrats and learn some damn civics.

Similarly, when I was a cashier in a grocery store, I had zero ability to refund you, to fix a problem, to bend any rule for example to help you with your WIC process, which was utterly miserable. Oh sorry the pamphlet this week says X bread is the only approved one, it doesn't matter that it causes your child GI distress, nobody is allowed to change it.

Vote for people who aren't trying to hurt disabled people and you will have fewer disabled people being hurt. Stop screeching about "Fraud" that doesn't exist if you want it to be easy for people to get the welfare they need.

All attempts to battle fraud will inherently add friction to the process. Find an optimization point that isn't so hostile to human beings.