Comment by wolvoleo
6 days ago
I'm sure this is failure by design. A lot of customers will think "Hey well, this one's got a few years on it, good reason to upgrade"
It's worth mentioning that the Neo finally does away with the pairing of topcase and keyboard that has been present ever since the launch of the plastic and unibody macbooks! Probably to comply with upcoming EU regulations.
The planned obsolescence conspiracy theories about the company whose products famously last longer and hold more value than their competitors ring a little hollow.
I've never seen any evidence that either of those are true.
However, it's not planned obsolescence either. It's just math. Building things to be repairable costs more money and time. There is very little incentive to do so, because most customers simply do not care. Thus, Apple does not bother. Nothing conspiratorial about it.
Most people do care even though they won't do any repairs themselves. This very article explains how it makes a few broken keys a 700$ repair. Customers do care about that.
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