Comment by DrewADesign

It appears that your company experienced an incident during which a blog entry was made available in which readers became informed about certain information about a server condition that resulted in certain users receiving a barrage of indirect clauses etc. etc. etc.

Be more direct. Be concise. This blog post sounds like a cagey customer service CYA response. It defeats the purpose of publishing a blog post showing that you’re mature, aware, accountable, and transparent.