Comment by roryirvine
5 days ago
That level of service is far from universal - Apple don't do onsite repairs at all in the UK, let alone inside 1 hour. It's all random third parties with crappy return-it-to-the-shop as a fallback.
5 days ago
That level of service is far from universal - Apple don't do onsite repairs at all in the UK, let alone inside 1 hour. It's all random third parties with crappy return-it-to-the-shop as a fallback.
I'm not even talking about onsite repairs, just about getting a new laptop to use.
I have indeed had my laptop repaired very quickly in the UK though (I still order them with British keyboards as 30 years of muscle memory does not go away). The Apple Store in Bath just took care of it.