Comment by dotancohen

14 days ago

Until we've had this failure, I do agree that using COTS software was the logical choice. And now we know better.

Sure, but people who didn't know better until this particular incident do not deserve the title "engineer". Being able to classify and manage risks before they happen is engineering 101.

  • Engineering requires working around constraints as well - and a major constraint of any project I've worked on was budget. If they wrote a new email client and it had some bug, we'd be laughing about why they didn't use one of the COTS email clients.