Comment by bwfan123

I have been a frustrated user as well. Their services seem to be held together by duct tape. For instance, an online endpoint creation failed after 90minutes with internal-error and no clue what the error is. Support tickets are routed overseas to consultants who dont have a clue - and their job is a daily email keeping the customer warm. All-in-all, and as OP says, its amazing that it is still hanging together. Some services work reliably but not all.