Comment by axelriet

Well, what you describe is plausible, but it would not be a good long-term strategy and is certain to backfire badly at some point.

Then imagine your systems are key support systems with deep implications in government and the military, and the path you outline is not acceptable.

Onboarding new customers on a sinking ship is dishonest at best, criminal at worst.

So yes, I maintain that it helps more than it harms.