Comment by Ucalegon
1 day ago
An enforceable SLA with the services that Anthropic offers rather than putting an employee to respond to things on Sunday.
1 day ago
An enforceable SLA with the services that Anthropic offers rather than putting an employee to respond to things on Sunday.
>> rather than putting an employee to respond to things on Sunday.
Maybe just maybe they didn’t put him here, rather he just a normal guy who reads HN, who is passionate about his role, and is here on his own time.
Maybe... maybe... maybe... none of this builds trust when there is something that does build trust; putting revenue on the line and opening yourself to legal liability. Otherwise everything is empty and meaningless, its just PR, and nothing more.
You can get a SLA and ZDR by choosing one of the Claude partners (eg on Bedrock)
https://platform.claude.com/docs/en/build-with-claude/api-an...
Then you should offer to pay them for one. I’m sure they’d love to hear from you, and they could probably deliver one to you for the right price. But it will be a high price.
They don't offer a ZDR [0] for files, even if you have a BAA or dealing with HIPAA data, no matter how much you pay them. Trust me, we have tried.
[0] https://code.claude.com/docs/en/zero-data-retention
I’m really confused. We were talking about SLAs, not other product features. Are you moving the goalposts?
21 replies →
Boring corporate Ai will surely come, but hey, lets enjoy the wild west while it lasts. I am grateful to see Boris come here to address problems people face. I 100% sure nobody is making him - he has one of the coolest jobs in the world.
>he has one of the coolest jobs in the world.
So that means we just eject any critical thinking when it comes to companies, especially where they is no liability or obligation for them (Boris or Anthropic) to be honest.
Other than 'trust'.
Don’t like Anthropic? Use a competing service. At this point the sheer volume of your commentary is not particularly complimentary to your own critical thinking skills. It’s not your job to correct the internet or to convince randoms of the rightness of your position. Of all the things in the world to be pissed at so insistently, this seems to be a pretty minor one.