Comment by michaelmrose
15 hours ago
Anything which supports multi-line input shouldn't submit on enter it should submit on button press so anyone can use it instantly without learning or remembering anything.
Then make it easier for users to learn that they can enter more quickly with control+enter which you can advertise via tooltip or adjacent text.
Better that 100% find it trivially usable even if only 75% learn they can do it faster
That isn’t workable for chat apps, at the very least on mobile. And that’s the most-used text entry interface that users nowadays grow up with. So I think you need to make an exception for such applications.
Mobile makes this much easier actually, send can be a different button on the UI than the newline button on the touch keyboard without having to teach this to users. That's exactly how my phone is currently configured at least.
I don’t understand what difference you are seeing. On the desktop you would have a UI button as well, and likewise a key on the keyboard.
The difference I’m referring to is that Ctrl+Enter is arguably acceptable on the desktop, but has no equivalent on touch keyboards on mobile.
Regarding the UI button, the way many people chat they would consider it too much friction to have to tap a button above the keyboard for every send — more friction than Ctrl+Enter is on the desktop,
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