Comment by piker

4 hours ago

> It was a cliche for many years that Microsoft Word had "too many features." So people would start companies to sell "lightweight word processors" that only implemented "the most used 20% of features." And most of these companies sank without a trace (with a couple of admirable exceptions that hyperfocused on specific niches). Google finally made progress against the monopoly, but to it, they actually invested in a huge number of features.

The other issue is that yes, perhaps most users only use 20% of the features, but each user uses a different 20% of the features in products like Word. Trust me, it's super hard to get it right even at the end-user level, let alone the enterprise level like you say.

There are at most 5% of the features of word that are common to everyone. Things like spell check everyone uses. Actually I suspect it is more like 0.1% of the features are common, and most people use about 0.3% of the features and power users get up to 5% of the features - but I don't have data, just a guess.

  • Yeah but 98% of Word features were buried in like 2004. They were added when it was a selling point to use unicorn and gnome icons as your table border in under 100mb of RAM. So we’re talking about 20% of the limited set of features that remain not just for backwards compatibility.