Comment by coffeefirst
18 hours ago
Yeah… also, it’s just weird. Interfaces are important, they contain information and affordances, everything should not become a chatbot.
18 hours ago
Yeah… also, it’s just weird. Interfaces are important, they contain information and affordances, everything should not become a chatbot.
Interfaces will definitely evolve. Visual graphs and representations are useful but speaking to an agent will become mainstream as its faster than typing. Also the ability for agents to code on the fly will open up different interfaces. For instance you could say "show me the impact that our marketing campaign x over this time period" and out comes graphs that were coded. Drawing might even make a comeback for instance when designing a website you just cross out things you don't want, draw boxes of where you want things, talk at the same time saying what you want in that box. Then some people are using virtual relativity. Not everything will become a chatbot but its definitely going to evolve with chatting being an integral part of the user interface.
You're describing some Hollywood version of SF, not the real world. Speaking is not faster than pressing a key or turning a knob (like try to operate a CAD or a DAW without keyboard and mouse). And for most report/infographic, you mostly need to design a few dashboard and almost never change them, because those are your core metrics that you need to monitor. And the ability to sketch even a simple wireframe relies on a lot of knowledge that most people don't want to burden themselves with.
In the real world a verbal description to start off a design from a template is _very much_ a competitive advantage.
I dabble in music production and having a DAW to help me guide some parts of the process would be extremely useful to get me out of certain creative ruts.
Yeah, it's crazy to think an opaque chatbot will be preferable to a well designed UI for most users. People don't like badly designed UIs, but I'm pretty sure most people under 40 prefer a well designed UI to a customer service agent. We call customer service because the website doesn't do what we want, not because we don't want to use the website.
I usually find chatbot interfaces completely infuriating. I know the UX paradigm of click-reduction went the way of the dodo (and rightfully so, because it was based on bullshit research,) but I think it’s funny that completely removing the user’s agency and visibility into any process, and turning 3-click processes into 200 keystroke processes is the hot shit right now.