Comment by cosmic_cheese
3 days ago
It can be both if for the majority of layoffs, AI is just a scapegoat to act as cover for cuts made for financial reasons or offshoring and not the actual cause.
3 days ago
It can be both if for the majority of layoffs, AI is just a scapegoat to act as cover for cuts made for financial reasons or offshoring and not the actual cause.
But then you’d expect the trend to self correct in the long run. AI actually does seem to replacing customer-service and CS jobs effectively.
From what I've seen many efforts to replace roles such as customer service with AI are being rolled back or downscaled due to intolerably high error rates and general incapability. While these segments won't come out unscathed I don't think the actual impact will end up being as severe as feared.
I believe that too. Broadly, I’m agreeing with the parent comment—AI can’t be causing long-run layoffs and be worthless.
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Might be true, but unfortunately, we need to pay for rent/mortgage/groceries in the short run.