Comment by mcherm
3 days ago
Some companies are in the business of trust. These companies NEED to understand that trust is somewhat difficult to earn, but easy to lose and nearly IMPOSSIBLE to regain. After reading this article I will almost certainly never use or recommend Backblaze. (And while I don't use them currently, they WERE on the list of companies I would have recommended due to the length of their history.)
> trust is somewhat difficult to earn, but easy to lose and nearly IMPOSSIBLE to regain
Eh, I don't agree. Case in point: Microsoft.
Or in other words: a sucker is born every minute.
That's why Microsoft isn't a company that relies on trust and doesn't really care about it. They rely on inertia to continue to exist because they used to be popular and so now we can't just get rid of them all at once.
Nobody who’s actually considered Microsoft trusts Microsoft. It’s just the devil you know and it’s not like there’s reasonable or trustworthy alternatives in most cases.
In my circles at least, people aren't using Microsoft products on their own. At home they either use Macs or Linux.
We grew up compiling Linux kernels when Microsoft was busy spreading FUD about how dangerous it would be to unleash open source and use open source. That using Linux on something critical like servers would lead to absolute chaos because the kernel wasn't written by someone who knew how to move Mt. Fuji.
I imagine Backblaze will soon realize why good PR firms are so expensive.