Comment by OsrsNeedsf2P

1 day ago

The lack of details makes me wonder how large this "subset" of users really is

I remember working support and being told "always say 'subset' unless you absolutely know it's exactly 100% of customers" lol

  • Same, there was always very specific wording we had to use unless legal approved an exact number or scope.

The lack of details itself is telling enough. Whatever comes out will be no doubt PR sanitised and some bigger clumps of truth won't make it through the PR process.