Comment by dreknows

1 day ago

The opt-out-by-default pattern has been gradually normalizing in enterprise SaaS, but what makes this particularly egregious is the combination of two things: the data scope (not just metadata, but all in-app content per kevcampb's link) and the broken opt-out (the disabling setting not rendering on any instance).

One is a policy decision you can argue about. Both together suggest the friction is intentional.

The data residency point is worth flagging separately - a lot of enterprise buyers treat region-pinning as a privacy guarantee for everything in their contract. It was never that. Residency tells you where data is stored at rest, not who can access it for what purpose.