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Comment by DangerousPie

1 day ago

Congratulations, you have discovered the concept of shoplifting!

Too bad the store owners introduced a way to give customers more control over how merchandise exits their store.

  • Not just that, getting unpaid labor. Self-checkouts aren’t automating anything, they’re just making the shopper do work for the store.

    I hope they’re losing money over it.

    • They are automating quite a lot, since the wait times are much much lower. I choose the self-checkout counters >95% of the time.

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    • I scan as I walk around the shop and only pay at the self-checkout, I'll happily volunteer that 'labour' of scanning a bar code as I drop items into my bag instead of a basket in exchange for not having to hang around at checkout while someone else takes care of all that hard work for me.

    • I'd rather scan stuff myself than awkwardly hover while someone else does it. What's the point of paying (directly or indirectly) for another human's labour if it doesn't save me time?

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    • > Not just that, getting unpaid labor.

      That's peanuts. I dedicate far more time to locating goods on the shelf then toting them to the cashier than I do ringing in the purchase. You don't see very many people complaining about the lack of full-service in grocery stores. Besides, I usually grab a few items on my bike ride home after work. Self-checkouts tend to be a lot faster. Even in the days of express lanes, odds were that you ended up behind someone counting out change or outright ignoring the item limit.

    • Nah, I like organizing and packing my own bags to unpack into my refrigerator and pantry. And I appreciate the reprieve from small talk to the cashier or feeling the person behind me being inconvenienced by my slowness putting bags in the cart. Plus it helps me get a secondary feedback on relative costs of items in my cart. I’m all for self checkout as an awkward dude that appreciates some quiet time when shopping.

      I go to wholefoods (self checkout) and trader joes (cashier) and other local branded stores with cashiers. I feel the least amount of rushed at wholefoods and the most at trader joes.

      Edit - I hate the self checkout at home depot in my area where they show the facial recognition bounding boxes on the screen. Like I know that’s happening behind the scenes but home depot makes the whole experience so blatantly loss-prevention and customer profiling motivated vs a good transparent customer experience that I’ve made a point to go to smaller branded hardware stores.

    • I cannot count the number of times I’ve explicitly said “don’t mix the raw meats with other products in the bags” only for the cashier to completely ignore me. This happened at a high end organic grocer the other day (after I had specifically and nicely asked) and I talked to the manager. He ran and got me replacements for my produce that was tucked into the grocery bag right next to my ground beef and raw chicken breast.

      Isn’t this just basic food hygiene? Surely they teach this to the cashiers.

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  • The "too bad" is most people lacking the understanding that you don't steal from a store, you steal from honest shoppers who keep the store open for you to steal from.

    Stores just pass on the losses from theft into the price of everything else. You're not robbing a rounding error amount from a faceless billionaire, you're robbing a rounding error amount from the "sucker" paying full price next to you.

  • At my grocery store, they are using image recognition for self checkout. Bananas show up as bananas automatically, and if you select otherwise, I imagine it flags the item or purchaser. Shouldn't be long before the store figures out who is regularly overriding the image recognition for the purposes of theft.

    Either way, pretty stupid to incriminate yourself without plausible deniability on high definition cameras for stealing low price items.

    • Good thing I always shop with my andy worhol banana tote bag.

      Anyway, i am not a professional checkout machine operator. Any errors i may have made are caused by the fact that you’ve forced an untrained uninvested party to do work i don’t want to do so you can save on labour costs.

if a store does not want to hire capable staff to perform an essential function, they should not expect laypeople to perform that action for free (or at higher cost, as we've seen with grocery prices in the US as human cashiers are reduced) at the same level as a trained staff member.

we do not have to accept this decision to reduce staff and raise prices as a matter of course. plus, if you see somebody stealing food, no, you didn't.

  • If GuinasEyebrows does not want to drive an appropriately security-hardened armored vehicle, then they should not expect that I will not jimmy the lock and hotwire it. If you see me drive it away, no you didn't.

    People are responsible for their own actions. If you think shoplifting is morally acceptable, don't try to tell me that I didn't see it.

    • With about a month of practice you could learn to pick 95% of residential locks.

      So free everything because homeowners didn't bother to secure their stuff!/s

      Growing up our house physically did not have a lock. Keys never left vehicle ignitions. A frequent experience was buying a farm machinery part and picking it up after hours out of the back of somebody's truck.

      Living in low trust societies sucks.

      I've had friends bring people over to my house who just randomly stole things. I've dated women who stole money out of my wallet or if it'd leave $10 on the table they'd just take it.

      Casual theft is just gross as is the need to constantly feel like you need to defend yourself from everyone you meet, but moreso the casual attitude people have towards it.

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  • I live in a town with a massive, well-stocked food bank. I don't think anyone is stealing a crust of bread to feed his hungry children.

    If I see someone stealing food, yes, I did. It's immoral for you to do otherwise.

  • > plus, if you see somebody stealing food, no, you didn't

    Don't tell me, in your view the cost of shoplifting is begrudgingly covered by those evil rich people who own everything, right? It's not passed down to customers, and therefore affects those who obey rules, and especially those who are in a precarious financial situation to begin with, right?

    • The delusional thing is they think the cost is distributed to the owners.

      They just cut worker hours and raise prices. The owners don't see a difference.

      The richest person they're hurting is the store manager earning $200k missing some of their bonus.

    • Don't tell me, you think the store actually expects to sell all that milk before it goes bad?

  • If people are needing to steal food to survive we need to radically work on changing society so that doesn't happen, not just then a blind eye and ignore it.

    But no, most people in the US aren't stealing from grocery stores to feed their kids, they're stealing from stores to resell on black markets.

    • I know people who have during a period of their life needed to steal food to eat.

      These are not the people bragging about scamming the self checkouts.