Comment by xigoi
8 hours ago
Many products would be much better if they listened to what people are saying on public forums instead of using telemetry. For example, Google Maps has a longstanding bug where it auto-translates all reviews even if they are in a language you speak. If Google cared about user feedback, they could’ve easily fixed it, but no amount of telemetry will tell them this.
I hate this feature. Google knows the languages I speak because I added them in my account, even with all the tracking they obviously know, but they keep messing it up in all their products, Google Search, YouTube (they add machine audio translations to videos and translate the thumbnails).
They even do it on Google Play. No, I don't want to buy books in a language I can't read, suggest me ones that I can. It's been like that for a decade now I think. I guess it doesn't make them lose a noticeable amount of money.