Comment by maxbond

1 day ago

I feel like Anthropic keeps doing this thing were they take a hard-line position and then walk it back, I presume because they're not communicating effectively internally. So I would guess this person will get a refund but it's still a terrible look (and legitimately unacceptable behavior).

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maxbond

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eddythompson80  19 hours ago

I don't know if it's necessarily about internal communication, it could be. But it's also a distinctive management style that I have seen in many places. The whole "ask for forgiveness not permission" type mentality. If you push something and get away with it, hey it worked!! If you push something and get any sort of push back, you take it back.

I had organizations leaders before say things that are so black and white like "We should delete all user accounts that haven't logged in 6 months", you say "Are you sure? some people will be upset. Some will post on twitter or reddit and complain etc" they confidently reply "Yes, we will explain that it's not sustainable and they are welcome to create another account". So you go ahead and implement that. 1 second after it goes into effect, you get angry support tickets, a post on twitter, and that "leader" immediately backpedals that "the implementation was not how I expected". Like what did you expect was gonna happen exactly?

Jcampuzano2  1 day ago

I have a feeling the devs themselves aren't the issue and it probably sucks to have to be the fall guys (though some for sure might buy into all of Anthropic's schemes).

But my best guess is they don't want to put a firm line down because they want to be free to shift it around however they'd like.

  • RevEng  16 hours ago

    Absolutely, that's how it always goes. Then you'll see people saying, "if you don't like it, find another job" as if you can just walk up to the door of an office and order one.