Comment by quikoa
21 hours ago
Maybe Anthropic is just testing the waters to see what they can get away with. Left unchallenged (court, charge back, whatever) why change course?
21 hours ago
Maybe Anthropic is just testing the waters to see what they can get away with. Left unchallenged (court, charge back, whatever) why change course?
I think it's they don't want to set a precedent on refunding for bugs because one bug could cost them millions.
Is that even legal? What happens if my landlord accidentally charges me 10x rent this month and refuse to correct it even after I ask? That's just straight up stealing. I feel like at a minimum I'm getting my money back one way or another, and they are likely to face consequences for theft.
But, no need to set a precedent: I'm quite confident that a US court would refund a person or company that overpaid due to a bug in Antropic's billing.
This is not just one bug, though; it’s a bug that takes money that ain’t theirs to take.
Well, with the Chinese AI divisions becoming a serious competitor more and more, they should start caring about their reputation. Otherwise people will go to the cheaper competitor.
Yea I am more or less done with these big providers. I'm running local primarily now. These constant screw ups, not caring about customers, political issues, it's just not worth it for me. I get some people are hooked on vibe coding but the latest wave of small models I'm good for my needs.
What do you use now? How much ram do you have? I am increasingly thinking of doing that
3 replies →
> Left unchallenged (court, charge back, whatever) why change course?
They are trying to go public and will get absolutely bitchslapped by SOX.
By whom? Which regulatory body is not completely captured in this administration?
because they want people to trust them and continue to use their services. being a shitty business to deal with will eventually bite them, its not like they are the only choice.
theres no water-testing here, they've been operating this way for years -- that's why I am a former customer.