Comment by dev_l1x_be

21 hours ago

What a series of disasters that are happening at Anthropic nowadays. I am not even sure what is going on with Opus 4.7 I had to switch back to 4.6 and 4.6 was already a downgrade (anecdotal + the github thread with the harness changes).

I am cancelling my subscription as it is impossible to justify these degradations and paying for a subpar service especially now that we have at least 3 more models that are as good as Opus and there is the pi project that is undoubtedly the best harness.

Makes me very glad there’s so much tough competition. OpenAI is a flawed company but I’m glad they’re keeping up.

I don't know why anyone is still using this - much less defending them..

In the last MONTH, I've asked how you can defend implementing (or even choose implementing) AI when:

the AI you have implemented throughout your company changes the results you've come to trust? https://www.theregister.com/2026/04/13/claude_outage_quality...

or won't let you log in?: https://github.com/anthropics/claude-code/issues/44257

or makes stuff up?: https://dwyer.co.za/static/claude-mixes-up-who-said-what-and...

or when it's down?: https://status.claude.com/incidents/6jd2m42f8mld

or when you get banned?: https://bannedbyanthropic.com/

or installs spyware: https://www.thatprivacyguy.com/blog/anthropic-spyware/

or takes the features you use out of the plan you subscribe to without notice? https://www.theregister.com/2026/04/22/anthropic_removes_cla...

or renders your IP legally unenforceable? https://legallayer.substack.com/p/who-owns-the-claude-code-w...

or stealthily changes pricing terms based on... file names you have? https://github.com/anthropics/claude-code/issues/53262

or invoices you for usage you did not perform, and won't answer support requests until you raise hell on social media? https://nickvecchioni.github.io/thoughts/2026/04/08/anthropi...

i mean seriously, why on earth would you use this? i thought we were professionals

  • The problem in most of those cases is not specifically AI. Many of the issues you cited are related to Anthropic specifically and many could have been avoided with better testing.

    • Yes, I am assuming the AI/LLM of choice you've implemented in your software engineering org is Claude because as far as I can tell there aren't really alternatives that come close to its quality in software.

Excuse me for being blunt but you would assume ai bros run a place like this, and ai bros can manage tech as much as crypto bros can manage monetary systems.

On the other hand they make good products.

[flagged]

  • You realize the thread you are commenting on is not about scaling or downtime, but about a billing bug that Anthropic refused to fix until it become a Streisand effect?

    If you're happy to continue paying a company that has demonstrated it will steal your money, admit it, and refuse to return it, more power to you. The AI industry is moving fast enough that there will be plenty of players to pick up customers who don't want to be robbed.

    • I'm reading the same thread as you and seeing the same complaints, yes. Personally, I'm willing to giving the benefit of the doubt to a company that has demonstrated they will stand up for human rights principles at the expense of their bottom line, vs immediately jumping to a "they are stealing money in plain sight" conclusion from a bizarre bug that was not widely known or reported.

      But that's just me. Vote with your dollars; I've voted with mine.

    • I assume Anthropic just realized that their business model is not profitable and they started to do some crazy stuff to dial down cost on their end without transparency. Customer support is not a priority because it is just cost. The changes in March and the new Opus 4.7 slop are probably the side effects of this. This is my speculation, no evidence yet.