Comment by tikhonj
6 hours ago
Ceremonies and tickets aren't especially effective for actual collaboration. They're primarily tools for making work legible and controllable to management.
There is a reason (well, many reasons) that, if I'm working on a creative project with somebody outside a company, we would never think of reaching for Scrum ceremonies or Jira.
It is more than perfectly consistent to complain about that while valuing collaboration.
I require Jira for all my work to protect myself from three things, definitely not productivity:
1. µManagement asking "What have you even been doing?" Now they have a dashboard, and I have a nice record.
2. Protect me from people who wouldn't tell me problems existed, but would tell their managers they were blocked by those problems. Now, the understanding is that if the Jira doesn't exist, then the problem doesn't exist.
3. I use the "On Hold" state of an issue for a clear signal, for them and their managers that I add as watchers, that there will be no progress until whatever requirement is met (question answered, etc). It dramatically decreases response times, and means I don't have to nag them. Goes back to #2, where I can point out that they are blocking themselves.
All these things come into existence because people are so bad at collaborating, but really good at pointing fingers.