Comment by DarkUranium

I apologize; my comment is vague because I wrote it on my phone, and didn't feel like writing super-long text there. I hate typing on a phone.

Anyway, for a browser that keeps touting how it's privacy-centered, they sure as hell love doing horrible things.

Cliqz is a great example; here's a direct quote from Mozilla (emphasis mine):

> "Users who receive a version of Firefox with Cliqz will have their browsing activity sent to Cliqz servers, including the URLs of pages they visit."

This was not opt-in. It was automatically enabled for a percentage of users in (I believe) Germany. Not only is it a blatant breach of the privacy promise, it's such a massive breach it's almost on the cartoon villainy level.

But for me personally, the final straw was the yet-another-pointless-UI-change at or around v103 (or thereabouts, I don't recall the exact version). When they removed icons from a bunch of menus and went with the rounded style. That version's UI redesign worsened accessibility in so many ways, and complaints by visually-impaired users were simply ignored. All for the sake of a UI redesign yet again.

I consider myself an advanced user, and even I get annoyed by the changes. Now imagine someone not tech savvy, e.g. my mother, trying to use Firefox, when the UI suddenly changes between versions. I can adapt to changes far more easily than them (not that I want to, but Mozilla keeps wanting to force it), but for some, it's going to be a struggle. For that reason alone, I can no longer recommend Firefox to non-tech-savvy people (and I used to!).

Meanwhile, Chrome, although I dislike its UI, has kept it relatively stable throughout. People get used to it, and it stays that way. They don't have to learn new things or change their habits. Now, there are a myriad of issues with Chrome, but constant UI rug-pulls aren't one of them.

That's why I'm comparing Mozilla to Microsoft. They ignore users, and shove changes nobody asked for down their throats --- even if it makes things worse for everyone. The UI change, for example, is kind of like the new context menu in Windows Explorer. On top of that, they tout being privacy-focused everywhere in the marketing, but then their actions show the exact opposite.