Comment by FireBeyond

11 hours ago

> They do some nice discounts on Macs online though (can't say I'm a fan of their customer service either though based on my experience returning a Macbook)

That is one area where I think they're starting to crack down, here, thanks to abuse. My ex- returned a glass-topped sit stand desk after 5 years, when she finished her degree, for a full refund. "Anything wrong with it?" "No." "Any reason you're returning it?" "Just don't like it now." "Okay, here you go".

And her mom, who would buy a Keurig, drink all the sample pods it came with (24-30 or so), and then return it to get a new one (and new sample pods), which blew my mind, what a pain in the ass, for that, not to mention...

I didn't abuse anything fwiw.

I just returned it within a a few days, exercising my legal rights when purchasing an item over the internet. I wasn't that impressed with the device for the money having had the opportunity to demo it

The UK has almost nowhere that would accept a return for a refund after 5 years after having rented it for free.

You can barely exercise your legal rights when something breaks at year 5 of 6 (because of the burden of proof is on you that it was a manufacturing defect)