Comment by Ucalegon
3 hours ago
How many of those people, including yourself, actually understand what the technology is, what the risk factors are relative to your existing contracts/obligations, and how what you are doing with the technology interacts with the aforementioned questions.
I say this as someone who deals with sales/CRO/CFO functions quite regulary, I have to tell everyone that uploading contracts to Claude and/or ChatGPT does not hold confidentiality because files are not covered under enterprise ZDRs. [0] [1]
It comes down to 'everyone else is doing it' without an understanding of why, then past that, the what of how that applies to the specific business to find the unique value of AI to an organization that does not touch external networks.
Please give your GC the links below, let them look over your contracts and obligations to ensure you aren't exposing risk for no real reason other than saving a couple seconds for something that a SDR/BDR level employee could do.
[0] https://code.claude.com/docs/en/zero-data-retention#what-zdr...
[1] https://developers.openai.com/api/docs/guides/your-data#zero...
Most people don’t understand the tech but they understand it involves moving data into a cloud service like Anthropic and may have risk or breach associated. I think people are generally deciding to take that risk. Executives decide to take these kinds of risks all the time. Our GC would inform us of the risk and we would say “thank you for flagging the concern but let’s proceed anyway.” This is going to vary in all companies and industries of course. Healthcare needs to be careful of hippa and there’s pii concerns as well. But generally, everyone feels brazen enough to go forward. I do hear what you’re saying though, have had several talks with our GC and they simply can’t keep up with the pace and the business isn’t so risk adverse we’d put the breaks on AI due to said risk. That said, we do have many things that eventually get treated as a POC to eventually build out an internal AI tool for to reduce the risks.
It’s an interesting time.