Comment by RandomGerm4n
11 hours ago
In many countries, a VPN provider can be significantly more trustworthy than an ISP. In Germany, for example, you can have your home searched simply for insulting a politician. The ISP will then immediately hand over the data to the authorities, which most VPN providers do not do. The same goes for torrents. If some random law firm sends a letter to Telekom saying, “Hey, your customer downloaded a movie please give us his data,” they’ll do it right away. Mullvad, ProtonVPN, or even dubious VPN providers like NordVPN don’t do that.
That's very simplistic assumption. If the German state machinery is determined to get you, ISP and VPN provider have a threshold beyond which they'll give up.
Many many examples out there. "We don't keep logs" is not good enough neither realistic because how else a VPN provider is supposed to protect itself if it doesn't keep a log of what's happening inside and through its own systems.
Protect itself from what? They're not responsible for what their users do online.