Comment by chancek

4 hours ago

A great idea of a product is some sort of unified system for companies to correctly manage subscriptions. There needs to be standards for what makes a user flow acceptable or not when it comes to cancellations.

Why would a company participate in this? Most don't seem interested in making cancellation easier.

  • Because they like money and having different choices for consumers to give them money wins out.

    • But they make way more money implementing the dark pattern playbook. It's hardly an accident when subscriptions are hard to cancel it's a deliberate optimization.

I use privacy.com virtual cards. I make a card for each vendor, and define a limit for it. I can kill the cards anytime.

  • Just because you revoke payment doesn’t mean you cancelled (at least in Europe). If you just stop paying, they will sue you to get the money.

    • Yep, in the US you can have the debt sent to collections.

      My spouse got fucked by Shutterstock and we have to have a calendar reminder to cancel this when the year is up, since cancelation prior will result in us still paying out the year, but not getting the remainder of the service.

      They're extremely scummy. I could certainly block the charges, but they'd just come after us and cause a headache.

  • Same. Apparently their privacy policy is sketchy as hell but the product has been consistent for over 12 years of using it