Comment by daxfohl

> Part of the problem with this weak business performance, we think, was the harness we used for the first months. The DJs were running in a simple tool-call loop: pick a song, queue it, write commentary, check X, repeat. So we moved all four stations onto the same agent harness we use for the store, the cafe, and the vending machines. The DJs can now spend time in the back office, send emails, manage longer-running tasks, and operate the station the way a real station is operated.

What happens if you let them modify their own harnesses as they see fit?