Comment by tardwrangler

20 hours ago

Everyone is eager to point a finger at Google, but I've been a user of Railway for a while now, and I've seen enough nonsense to want to hear what GCP has to say about this before drawing any conclusions. Let's just say Railway has had problems like this before, and the way their team handles them does not inspire any confidence.

Regardless of how it happened, for me, this is the straw that broke the camel's back.

24 comments

tardwrangler

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puppymaster  19 hours ago

another ditto from me, albeit anecdotal again. Railway dev teams play fast and loose with sprinkles of vibe coding everywhere on top. There's 'oops yea bear with us we are still a startup' and then there's railway.

  • swyx  18 hours ago

    i mean even google and aws are not without sin on this one. maybe wait for an RCA before punching someone who is currently down. theres a reason classy people do "hugops" when a competitor goes down, regardless of reputation.

    • 1dom  18 hours ago

      Personally, I don't see this as people punching someone who's down. This is the sort of real life experience and necessary context from actual technical users that I come to HN comments for.

      Someone is just asking to get Google's side and explaining why they want that, which seems reasonable since we're in a post where Google is being punched/blamed for this, and it sounds like it isn't Railways first questionable outage.

      1 reply →

locknitpicker  19 hours ago

> Let's just say Railway has had problems like this before, and the way their team handles them does not inspire any confidence.

This. It's very odd that in other threads we see a bunch of accounts heavily invested in criticizing a cloud provider, but what's conspicuously absent from this wave of indignation is any curiosity in the root cause, or even any interest in exploring what it might have been. Quite odd.

maipen  17 hours ago

Two years ago I needed their support and they were so toxic that I just moved to vercel and told them to f off. But I wanted something similar for other services and then I found coolify. There’s absolutely no reason to use railway when you can use coolify.

  • pbronez  13 hours ago

    Yeah I’m planning a similar transition for my personal infrastructure. Railway is super easy to get started with, dashboard and logs features are nice, but I’ve just lost confidence in it.

theobr  16 hours ago

I got details I shouldn't have. I can confidently say this one's 100% on Google, and I will be disappointed if Railway is unable to share more. There is literally nothing they could have done to prevent this aside from avoiding GCP entirely.

  • blensor  13 hours ago

    I saw your youtube video, and while I am generally a fan of the small guy against big corps, this was a bit much with all the "I am so afraid to say something but I have to" talk.

    So I will hold my judgement until this has been disected a bit more

rs_rs_rs_rs_rs  18 hours ago

>I've seen enough nonsense to want to hear what GCP has to say about this before drawing any conclusions

Sure but not even a warning before shutting down their account?

  • DannyBee  11 hours ago

    According to the timeline the account was suspended for 18 minutes total. That is fast enough that it could have simply been a bug in a Google rollout or something that made something think it was suspended when it wasn’t really.

    If it was actually suspended the yeah it’s weird not to get an email.