Comment by Silamoth
3 hours ago
Hmm. I’ve never really had those issues. It’s also much faster and easier than ordering with a human. I guess it does try to upsell you, but humans often do, too. And to me, it’s worth it to just click “No” in exchange for the added convenience (mostly in getting my order right).
I have had them run out of receipts, but it’s never mattered for me. If I’m dining in, the plastic number you carry to your table makes sure I get my food. And if I’m taking it to-go, they always find me anyways.
> It’s also much faster and easier than ordering with a human.
I'm not sure how that could be. I can walk up to the counter and say "Big Mac Large Fry Small Coke" faster than you can navigate the first screen of the kiosk, and a skilled counter worker can key that in and be done before I even get my credit card out.
The problem, I’m a picky eater. I never order something that simple. I always need it with “No X” or “Only Y”. Cashiers often struggle with that, even if they understand me well (which they don’t always). It’s easier for me to see everything an item comes with and make sure I’m entering my order correctly.