Comment by frumplestlatz

2 hours ago

This is definitely going to get banned, and as a customer of Apple’s, I will be glad for it.

I don’t need more iMessage spam.

We're not encouraging spam with this. We're mainly focused on existing conversational use cases that's currently done over SMS/RCS. They can be more human and expressive when done over iMessage.

  • >We're not encouraging spam with this.

    what you encourage and what actually happens are two different things, though. gmail does not actively encourage spam, yet most spam emails i receive are from gmail addresses.

    you have to actively fight against malicious uses, like spam. "not encouraging" is nowhere near enough.

    what systems/processes/safeguards do you have in place to prevent abuse?

    • I agree. We're not completely self-serve right now, so we get to talk with each potential customer and learn about their use case before onboarding them onto the platform. This way, we can prevent use cases that involve spam or abuse.

      1 reply →

  • The last thing I want is an AI “thumbs up” or reaction over iMessage

  • For iPhone only users, so right off the bat your product is targeting 50% ish of a companies customer base. And the non iMessage people get a worse experience?

    • In North America iPhone/android split is far from 50/50. I have 4 different apps running and the split is about 80/20 and has been for a decade. Internationally android is used at a higher rate - but that is decreasing as lesser economies play catch up.

    • We have SMS/RCS fallback for non-iMessage devices. Also, in the verticals that we're targeting, the iMessage usage rate is a lot higher than 50%