Comment by satvikpendem
1 hour ago
Isn't this a direct violation of Apple's terms of service? You say you aren't spammy but at a certain point you will get banned. I'm not sure how YC funded this based on the platform risk alone but I guess these days they're throwing anything and everything at the wall.
We're helping to support conversational customer support agents that can help users better during off-hours and scheduling assistants that can interact with and understand user requests better than current models over SMS/RCS. This is definitely not just spam but instead the future of conversational 2-way messaging.
I don't think anyone would be expressing the same level of concern if the conversations were only started/triggered by an inbound [to you] message.
Commingling things like cart abandonment and (actual, user-initiated) conversational messaging dramatically increases the risk that Apple takes action, from my point of view.