Comment by miroljub

1 day ago

> Contrary to expectations, impolite prompts consistently outperformed polite ones, with accuracy ranging from 80.8% for Very Polite prompts to 84.8% for Very Rude prompts. These findings differ from earlier studies that associated rudeness with poorer outcomes, suggesting that newer LLMs may respond differently to tonal variation.

The expectation is naive. Even when communicating with humans, you get a better outcome when you are allowed to speak freely and directly get into argumentation than when forced to sugarcoat your tone and tone down your arguments because the "corporate culture" expects that from you.

Your assumption is reductive and self-absorbed. Obnoxious people have repeatedly shown to be detrimental to productivity at the organizational level. Some people are simulated by confrontation. Most people are clam up. Confrontational people think it’s more efficient because other people frequently just drop the topic and let them win, or avoid discussing things with them altogether. The obnoxious person might think that’s more efficient for the same reason my dog thinks the mailman only goes away because she barks at him. At the macro scale— which requires productive collaboration— that’s detrimental.

  • You are conflating obnoxiousness with directness.

    • Rudeness is completely arbitrary and you have to figure it what exactly is rude by, basically, upsetting humans and avoiding whatever caused the upset in the future.

      People who either can't or don't want to do that say they're "direct" or "honest" or "logical" but there's another word for it, begins with A

    • I haven't read the paper but it seems like it's saying rude prompts are better, so isn't it reasonable to assume that's what they meant? If we want to talk about directness, that's kind of a tangent right? I see directness as an entirely different dimension, you can be very direct and polite, you can be very rude and indirect (e.g. passive aggressive). Maybe they should do a follow-up study on how well AI responds based on level of directness.

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  • > Your assumption is reductive and self-absorbed.

    This is a good example of productive direct communication without sugarcoating. I find it much more productive, for both human and LLM interaction, than something like:

    "I wonder if that view might be oversimplifying a complex situation and focusing mostly on how it relates to you. There may be some other angles worth exploring."

    or

    "I think there might be a bit more nuance to consider here, and it could help to look at it from a wider perspective beyond personal experience."

    > Obnoxious people have repeatedly shown to be detrimental to productivity at the organizational level.

    You confused directness and openness with obnoxiousness here. The issue with many orgs is they foster fakeness and beating around the bush in an attempt not to offend the easily offended people. This trend also infected the companies from countries with way more direct culture in an attempt to accommodate people from indirect cultures.

    • You’ve conflated two things:

      1. Saying that an answer may be too simplistic and a more nuanced view is warranted.

      2. Saying that an answer is both reductive and self-absorbed

      One opens the door to many possibilities, and invites deeper thinking.

      Two asserts that you know for a fact that the answer is wrong that it’s wrong because of a character flaw.

      I’m a huge fan of directness, but it is a very different thing from omniscience.

      A direct version of 2 would be: “that approach loses important nuance, like [example]. Give it another go?”

    • No… the way I said it was actually deliberately obnoxious— the appropriate direct workplace response would be: “that seems oversimplified. I disagree. Here’s why:”

      Calling you self-absorbed added nothing of substance to the comment. It was an assumption about your mental state and a judgement of your intent based on that. There was no factual analysis or actionable insight. It was just one person explicitly stating that they feel the other person is dumber or maybe less mentally disciplined. It turned valid, direct feedback into an insult. It is exactly the type of thing that alienates people for no benefit beyond pumping up the speaker’s ego.

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