Comment by ball_of_lint

The police are literally in on it. It's very likely they've violated Ben's civil rights, roughly at the behest of the new franchise owners (who they know personally through the LDS church). I hate to say 'details in part 2' but there are further details in part 2. IIUC it'll be available on youtube in a few weeks.

It's explained multiple times in the video that Mansell has considered suing, but the most likely outcome of that is he pays a lawyer upwards of $60k to get <<100k in awarded compensation, then struggles to collect. The new franchise owners threatened exactly this. It's a classic and well known (and exploited) problem with our legal system.

https://youtu.be/14ktgvoH4Mc?t=1029 talks about the distinction between civil and criminal here (and the whole video is good, worth a watch). There's not exactly an either-or distinction like it's commonly presented. The police can+probably should have investigated the initial refusal to return the legos as criminal theft.