Comment by CM30
1 hour ago
Why doesn't it just default to "no purchase" if the user doesn't do anything? Logically you'd think this sort of system would only make you log in and do anything if there was anything to report.
Why was it designed the way described in the article to begin with?
government people think in forms, I guess this was originally a paper form you had to submit signed via mail (not email). their logic is that they have to have something signed so they can hold you liable if something is wrong or even fraudulent. when you don't submit they won't know if you forgot or really didn't have any business. they could of course design the system a bit more user friendly but knowing government agencies that means it would involve some highly paid consultants working for several years with an even more hostile user interface
I assume they have no way to track your sales back to this system via whoever else in government you sold to. Defaulting to "nothing" is not reliable because maybe you did and they want to know whether this whole thing is really making any difference.
I think the correct way would be a one-click link in an email though!
It'll be a legal thing. You're reporting on behalf of yourself / a legal entity, so another system or entity can't say for you. I get it, but it really is a waste of time.