Comment by itake
10 hours ago
I'm in the same category as dbg31415. I've owned mbps since 2007. Never had any serious issues with them. I kept them for about 4 years each, before upgrading. My 2021 m1 has at least another year left in it.
Certainly if you're in the 0.01% of Apple purchasers that just have a terrible experience (broken device, out of warranty, etc) and one of your largest purchases doesn't work the way you want it, then that is terrible.
but I think the vast majority of Apple users have a stellar experience.
The 0.01% number is a ridiculous exaggeration.
In a roughly 50 person company with refresh every 3 years, we send a macbook back for repair/replacement roughly three times a year. I would estimate that as a 2% hardware problem rate, 200x higher than what you quote.
2% is satisfactory for corporate use, by the way.