Comment by hogwasher

3 months ago

YES. Not just the Google class action notices - though those, which Google was court-ordered to send and deliver, are the most egregious - but ALL class action or settlement related emails get automatically chucked into to my gmail spam folder no matter what.

And they don't ever forward spam, even if you've set up mailbox forwarding to an external address. There's no option for it. So to ever see those messages, I have to use a complicated custom rule to force it to forward all the spam to me, too.

I think it's too consistent and longlasting a problem to be accidental. I think they're spam-holing all class action notices, instead of just Google ones, so that they can claim it's just a general error in their automatic spam filter.

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hogwasher

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dspillett  3 months ago

> but ALL class action or settlement related emails get automatically chucked into to my gmail spam folder

Every now and then I get a glut of “if you bought X in timeframe Y you might be due a pay-out” junk mail, so this might be genuine false positives rather than something more sinister.

Though the cynic in me, that has been right so many times over the years wrt corporate behaviour, is inclined to agree with your much less generous assessment!

  • Dylan16807  3 months ago

    There is exactly zero chance the gmail team is unaware that epiqnotice.com is a legitimate sender of class action messages and getting falsely blocked.

    • dspillett  2 months ago

      There is also zero chance that there are not a fair few people who consider their messages to be UCE¹ even if they are actually due thruppence-ha'penny as their share of the class action win, and who therefore mark them as such which is a signal that automated filter management algorithms will pick up on.

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      [1] They are email, from a commercial entity, and in many cases were not asked for, after all.

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