Comment by swyx

3 months ago

then you dont deal in high enough email volume

If you’re getting so much email you can’t type five words, a button with wrong suggestions isn’t the solution either. Create your own text snippets with text expansion software and use those. They’ll always be correct and will truly save you time.

  • let me try a different tack - 99% of the value is in the affirmation of the response and the demnonstration of responsiveness, not the actual content value of the 5 words. you could send a thumbs up emoji, you could send a ".", just the "seen" and "acked" value is the value of that 5 word button

    • Which again underscores the question of why we need an auto-generated response when a thumbs up will do.

      Of course a reply is valuable, but are those options really saving any real time vs a quick single word acknowledgement, which is often faster than even reading and considering the options?