Comment by dspillett

3 months ago

There is also zero chance that there are not a fair few people who consider their messages to be UCE¹ even if they are actually due thruppence-ha'penny as their share of the class action win, and who therefore mark them as such which is a signal that automated filter management algorithms will pick up on.

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[1] They are email, from a commercial entity, and in many cases were not asked for, after all.

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dspillett

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Dylan16807  3 months ago

And those automated algorithms based on feedback need to not cross user accounts in this case. Or be disabled entirely for the domain.

I'm not accusing them of making the problem on purpose, I'm accusing them of not fixing it on purpose.

The notice may be from a commercial entity but it's court-ordered. It's not spam.

  • dspillett  2 months ago

    > The notice may be from a commercial entity but it's court-ordered. It's not spam.

    How is the filtering algorithm expected to know that? Especially if numerous users do mark such messages as spam (or give the more passive signal of completely ignoring it despite paying attention to other messages), or other identification rules say that the messages look like other things that have been thusly marked over time?

    > those automated algorithms based on feedback need to not cross user accounts

    One of the touted advantages of collective mail systems like gmail is that such filtering can apply globally instead of us all having to individually train everything to our liking. There are conflicting priorities, and unfortunately your preferred priority just isn't winning here.

    [Caveat: I don't use Google's mail services for anything other than occasional testing, like sending messages to/from my own mail server after reconfiguration or other admin work]

    • Dylan16807  2 months ago

      > How is the filtering algorithm expected to know that?

      It doesn't. The humans working there need to add an override.

      > One of the touted advantages of collective mail systems [...]

      You cut off the most important qualifier in what I said. "In this case." They should be isolating or flat-out ignoring feedback for specifically epiqnotice.com.

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