Comment by dyauspitr
5 days ago
Support is probably the last place AI will be used end to end. There will always need to be a human in there somewhere.
5 days ago
Support is probably the last place AI will be used end to end. There will always need to be a human in there somewhere.
AI is very good at "deflecting" support tickets ATM but rubbish at actual support tickets (source I work in the industry)