Comment by nailer
9 days ago
Blacksmith are wrong, but also they’re a YC company- they may be young founders that haven’t run a SaaS before and genuinely don’t know how to handle free trials.
9 days ago
Blacksmith are wrong, but also they’re a YC company- they may be young founders that haven’t run a SaaS before and genuinely don’t know how to handle free trials.
Doesn't take a genius to figure this one out. If you can't understand this before it becomes a problem, you have no place running a SaaS business.
Give the growth hackers the benefit of the doubt, you reckon?
Yes. They don't gain much from pissing people off who don't have a card to bill.
Or: they know exactly how to handle free trials
well being a YC company im sure they know all the different trial and funneling strategies, they chose to hack it the sketchy way