Comment by rcleveng
5 days ago
This happens with me every year with Barnes and Noble bookstore. I canceled their annual membership back in like 2018, Starting in 2021 this zombie account started charging me for a renewal. I reached out to support and they disavowed any knowledge of how this could happen, had no record of charging me, and no clue how it could have happened.
Since Amex is nice about allowing someone who charged you in the past - keep charging you even as your card has changed, they allow the charge.
Every year I do a chargeback, every year. Amex can't figure out how to not allow it and B&N has no idea why they charge it. Hmmm...
I have this exact same thing happening with B&N. Did you ever figure out how to get it to stop?
I have not unfortunately, and spent several hours trying to get it sorted out -- all unsuccessfully.
I do a chargeback every year. <sigh>
A letter from an attorney to B&N’s legal department might be required to get their attention. They are effectively committing wire fraud, so maybe talk to your local DA?