Comment by zarzavat

> You went to Austria and did Austrian business with an Austrian company, you should be aware that Austrian rules and norms apply.

The consumer purchases a domain name from their registrar. Neither the consumer nor their registrar are in Austria. The registrar is the one providing the service of registering the domain with the NIC. The NIC can't just say "we have a contract directly with the consumer".

The registrar can write in their contract that "consumer must cancel domain before it expires with the NIC" or "consumer must sign contract with NIC", and if the consumer doesn't do that then the registrar can maybe (depending on consumer and contract law in their jurisdictions) sue the consumer if they don't fulfil the contract of sale. But writing in one contract that the consumer must sign a third-party contract doesn't imply that the third-party contract actually exists. The NIC cannot go after the consumer because they don't have any contract with the consumer.