Comment by order-matters
3 days ago
IT doesnt control the funding so at that point its not an issue of awareness but a management decision to live with this problem and focus funding elsewhere
more often than not, many things in the business are on fire and underfunded at the same time. you can get recognition for your work without the problem being permanently solved the right way, and it may not result in more funding but peopel will think of you for new opportunities that pop up later as someone who is reliable.
if you dont think the recognition will happen and youre just burning out solving these problems then stop solving them. new problem pops up thats outside your job description, its not your problem. generally though if youre working for someone like that anything you do is a lose-lose
It comes back to communication. If management acknowledges the issue but redirects budget elsewhere due to priorities, it's legit. Communicating it in a way IT personnel understand and accept isn't necessarily easy. Sometimes there's also incentive for management to avoid it altogether (we need to focus elsewhere and this could burn you out, but you're an acceptable loss).
That said, management needs to know there's pain and in a language it speaks - risk. Cost, legal, whatever. Preferably quantified without drowning them in numbers or fear mongering. That's what pain is all about.