Comment by s_dev

9 hours ago

30 days ago. No joke.

https://www.intercom.com/blog/today-intercom-becomes-fin/

Wow. So a deal like this is not overnight, its 6-12 months in the making at least. So the name change comes as they knew the deal was closing and doubled down on this new branding for customer agents. Maybe because Saleforce wants Salesforce Fin Customer Agent as a product. Who knows. Don't want to read the post...

"Fin is clearly our future" by choosing a word which means "end" in Latin and Spanish ... LOL

Almost like a pre-announcement about the acquisition?