Comment by equinoxnemesis
10 hours ago
Considering they explicitly said they had some photos of yours ("You shared them. We protected them."), this seems like chargeback territory.
10 hours ago
Considering they explicitly said they had some photos of yours ("You shared them. We protected them."), this seems like chargeback territory.
Right?? I mean again, I could have gotten a refund in 48 hours, per the smallprint... But I noticed it about ~3 months too late, while writing about this.
But it's okay. Getting those $5 back would make Photobucket look slightly better in my mind, and I don't want that.
You can charge back months after. Best to ask for refund first (as in now, despite their legally irrelevant time limit) as the CC would expect you to do that first.
Huh, never did a charge back in my life (I'm not from the US, charge backs aren't a big thing here). I'll give it a shot, just for fun :).
I use a debit card and I wasn't even sure you can do charge backs with them. But yes, apparently!
9 replies →
You can absolutely do a chargeback months later. This is fraud, and credit card companies are usually very willing to address that! Typically they'll put the onus on Photobucket to demonstrate that you received the service you paid for, and they won't be able to do that in your case.
I'm honestly genuinely surprised that you care so much about $5 ($3 in 2006 money, when people last used photobucket) that you wrote this article over it, but cared so little to just ask for the refund 15 seconds after finding the account was unused.
Haha, that's fair! I wrote the post because I thought it was actually kinda funny. And when I found out the account was empty, I did stop the subscription. But I guess I didn't realize in time that I could go even further and request a refund. Not really a refund kind of person :P.
100% issue a chargeback
Fully agree, that's just straight up fraud and it's covered by chargebacks.
And for an amount that low it would be automatically approved and cost photobucket a lot more. Only real way to punish companies for doing this is
The ToS is what binds. Good luck getting most card companies to allow you to do a chargeback these days.
I’ve been sold counterfeit or defective merchandise on eBay thrice in the last year. eBay’s guarantees are totally worthless even with evidence, and it was like pulling teeth to get my bank to do a chargeback. In one case they wouldn’t at all.
> The ToS is what binds.
I don’t know where you’re from but this isn’t the case in any normal country at all.
People always treat ToS as some god-given mandate that’s valid just because it’s written somewhere, but in reality there obviously are limits to what you can enforce.
You can’t just circumvent customer protection laws by denying them in the ToS.
Your bank sucks. The few times I've done a chargeback, it's been totally pain free. I do advise trying to get a refund informally first as that is expected by the CC networks.
ToS are rarely binding.
> The ToS is what binds.
Sure. Now provide a notarized statement showing THEY agreed to those exact terms.
Cause guess what... they cant prove shit.
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